User Experience Research

User Experience Research

Uncover Overlooked User Frustrations

Uncover

Overlooked

User Frustrations

UX research

UX research

UX research

When is a right time for UX research?

When is a right time for UX research?

When is a right time for UX research?

What to pay attention to:

What to pay attention to:

What to pay attention to:

Your conversion rates are lower than the market average

Your conversion rates are lower than the market average

Your conversion rates are lower than the market average

Need new growth points

Need new growth points

Need new growth points

You are seeing a bottleneck in one of the AARRR steps

You are seeing a bottleneck in one of the AARRR steps

You are seeing a bottleneck in one of the AARRR steps

Did you know that…

Did you know that…

Did you know that…

Value-based onboarding experience can drive the willingness to pay.

Value-based onboarding experience can drive the willingness to pay.

Value-based onboarding experience can drive the willingness to pay.

willingness to pay ­­to 21%

willingness to pay ­­to 21%

Simply changing the CTA placement could notably increase sign‑ups.

Simply changing the CTA placement could notably increase sign‑ups.

Simply changing the CTA placement could notably increase sign‑ups.

sign-ups up to 30%

sign-ups up to 30%

Redesign could result in a boost in user satisfaction scores, making users more likely to continue using the product.

Redesign can boost user satisfaction scores, making users continue using the product.

Redesign can boost user satisfaction scores, making users continue using the product.

15% to user satisfaction

15% to user satisfaction

the results

the results

the results

What do you gain working with us?

What do you gain working with us?

What do you gain working with us?

User frustration at key CJM steps, based on usability interviews

User frustration at key CJM steps, based on usability interviews

User frustration at key CJM steps, based on usability interviews

Insights about your key competitors' UX/UI

Insights about your key competitors' UX/UI

Insights about your key competitors' UX/UI

List of UX/UI initiatives

List of UX/UI initiatives

List of UX/UI initiatives

Wireframes for key initiatives (optional)

Wireframes for key initiatives (optional)

Wireframes for key initiatives (optional)

And so much more...

And so much more...

And so much more...

For details see our report example

For details see our report example

For details see our report example

Our service packages

Expert audit

1 type

Research based on customers interview

Only usability research

Mystery shopper

Competitors CX/UX analysis

Key steps in product

Improvement initiatives

Only for UX

Price

Start from $ 2 700

Expert audit

1 type

Research based on customers interview

Only usability research

Mystery shopper

Competitors CX/UX analysis

Key steps in product

Improvement initiatives

Only for UX

Price

Start from $ 2 700

What does working with us look like?

What does working with us look like?

What does working with us look like?

01

01/6

Kick-off meeting

Kick-off meeting

02

02/6

Development as-is CJM

Development as-is CJM

03

03/6

5-sec tests for site, mobile store (optional)

5-sec tests for site, mobile store (optional)

06

06/6

UX initiatives development

UX initiatives development

05

05/6

Expert UI/UX analysis

Expert UI/UX analysis

04

04/6

Usability interviews with users

Usability interviews with users

Get the result ⭐

Get the result ⭐

Our service packages

UX research pack

CX research pack

Expert audit

1 type

4 types

Research based on customers interview

Only usability research

3 researches

Mystery shopper

Competitors CX/UX analysis

Key steps in product

Product, support, website, ads

Improvement initiatives

Only for UX

For whole CX

Price

Start from $ 2 700

Start from $ 4 850

UX research pack

CX research pack

Expert audit

1 type

4 types

Research based on customers interview

Only usability research

3 researches

Mystery shopper

Competitors CX/UX analysis

Key steps in product

Product, support, website, ads

Improvement initiatives

Only for UX

For whole CX

Price

Start from $ 2 700

Start from $ 4 850

Check your Product Metrics and
Identify Bottlenecks

Check your Product Metrics and
Identify Bottlenecks

Check your Product Metrics and
Identify Bottlenecks

Receive a comparison of your metrics with benchmarks, an AI assessment of bottlenecks, and valuable recommendations.

Receive a comparison of your metrics with benchmarks, an AI assessment of bottlenecks, and valuable recommendations.

Receive a comparison of your metrics with benchmarks, an AI assessment of bottlenecks, and valuable recommendations.

Start 5min test

FAQ

FAQ

FAQ

Questions you might have

Questions you might have

Questions you might have

What companies do you work with?

What companies do you work with?

What companies do you work with?

Could you help with end-to-end analytics?

Could you help with end-to-end analytics?

Could you help with end-to-end analytics?

What is typical research duration?

What is typical research duration?

What is typical research duration?

Blog

Blog

Blog

Check out our latest materials

Check out our latest materials

Our latest materials

contact us

contact us

Book a free 30-minute consulting

Book a free 30-minute consulting

Book a free 30‑minute consulting

Facing challenges in product growth? Schedule a free call to receive our research recommendations and improvement hypotheses.

Let's stay in touch

Let's stay in touch

Let's stay in touch

service@pleadcop.com

service@pleadcop.com